FAQ

Where can I buy your clothes ?

It is possible to buy articles only on our webshop : https://tormentor237.bigcartel.com/

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How and where are made articles?

Our clothes are handmade in France

 

Which payment methods are possible?

We accept Paypal and most of credit cards.

 

Is there a size chart?

Clothes measures are described in each product listing.

 

How can I take care of articles?

Always hand-wash your clothes in cold water and reversed if they got paintings.

Never use a washing machine for clothes with stud because you may damage both. Use a damp cloth for pieces in genuine leather.

 

Do all clothes are unique creations?

Most of our creations are unique but some designs can be reproduced on request or to your measurements, everything is written in description on product listing.

 

Can I get a discount, get it for free or have it loaned ?

No.

 

Do you take custom order?

Yes with pleasure ! It is possible to entrust projects like custom order from band shirts or more complicated creations. 

If you need a customization from an article you already got (with visual of your band for example), it is possible to send it to us for integrated it to your order.

When we will have validate the whole design, date and price, I will ask you to pay an account of 50% non refundable for starting the order. The remaining amount must be paid when it will be ready to ship.

It won’t be possible to copy a design from another creator or to realize a piece that doesn’t fit to my style.

If you don’t have an idea of what you want, send a message and we will think about it together !

 

How can I submit a project ?

For placing a custom order, write an email or contact me using the contact form with the following information:

  • Description of the wished article with reference pictures if possible.
  • Use in previsions (stage, photoshoot, performance…)
  • Precise if you got preferences about fabrics (faux leather, stretch fabric…)
  • If there is a limit date that you need to get the order over (depends of work charge and availability of fabrics, delay can reach 3 months).
  • Your measurements
  • Budget


Do not hesitate to contact me if you have another question !